Terms of Use

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Terms of Use

Effective Date: Jan 1 2025
Website: https://www.erikamateus.com
Platform: Thinkific
Owner: Dr. Erika Mateus

Welcome to ErikaMateus.com (“we,” “our,” “us,” or “the Company”). These Terms of Use (“Terms”) govern your access to and use of our website, courses, memberships, community platforms, and other related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Acceptance of Terms

By accessing or using the Services:

You confirm that you are at least 18 years old (or have parental/guardian consent if under 18).
You agree to comply with all applicable laws and these Terms.
You acknowledge that these Terms form a legally binding agreement between you and Dr. Erika Mateus.

We may update or revise these Terms at any time. Updates will be posted on this page with a new “Effective Date.” Continued use of the Services after updates means you accept the revised Terms.

2. Services Provided

ErikaMateus.com offers:

Online courses, trainings, and educational programs hosted on Thinkific.
A private online community for students and members.
Digital resources, coaching, and related educational content.
Live and pre-recorded events, webinars, or workshops.

Access to some Services may require account registration or payment.

3. Account Registration and Security

To access certain Services, you may need to create an account through our Thinkific platform. By registering, you agree to:

Provide accurate and current information.
Keep your login credentials secure and confidential.
Notify us immediately if you suspect unauthorized use of your account.
Not share your account access with anyone else.

We reserve the right to suspend or terminate accounts for violations of these Terms.

4. Payments and Refund Policy

a. Payments

All prices are listed in US dollar and are subject to change without notice.
Payments are processed through secure third-party payment providers (e.g., Stripe, PayPal).
Access to content may be suspended if payments are not completed.

b. Refunds

Refunds are subject to our refund policy stated at the point of purchase.
In most cases, digital products and course enrollments are non-refundable unless otherwise stated.
Any exceptions will be clearly communicated.

5. Intellectual Property

All content provided through ErikaMateus.com—including but not limited to:

Videos, lessons, recordings
PDFs, workbooks, guides
Live session materials
Branding, logos, and images

—is the exclusive property of Dr. Erika Mateus or used under license.

You may not:

Copy, share, reproduce, or distribute course materials without permission.
Resell, sublicense, or make content available to third parties.
Use content for commercial purposes without written consent.

Limited personal, non-transferable, non-exclusive access is granted upon purchase or registration.

6. Community Guidelines

To maintain a safe and respectful learning environment, users agree to:

Engage respectfully with instructors, mentors, and peers.
Avoid harassment, hate speech, spam, or disruptive behavior.
Not share confidential community content outside the platform.
Respect privacy and intellectual property of others.

Violations may result in immediate removal from the community and/or course without refund.

7. User Content and Conduct

By posting or submitting content (e.g., messages, comments, videos) to our Services, you grant us a non-exclusive, royalty-free license to use, display, and share such content within the community and for educational purposes.

You are solely responsible for:

The accuracy of your content.
Ensuring your content complies with laws and community standards.
Not uploading harmful, illegal, or infringing materials.

We reserve the right to remove any content that violates these Terms.

8. Disclaimer of Warranties

Our courses and community are provided “as is” and “as available.”
We make no guarantees regarding:

Specific learning outcomes or results.
Uninterrupted or error-free access to the platform.
The accuracy or completeness of any information provided.

Educational content is for informational purposes only and is not a substitute for professional medical, psychological, legal, or financial advice unless explicitly stated.

9. Limitation of Liability

To the fullest extent permitted by law:

Dr. Erika Mateus and affiliated parties are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services.
Our total liability to you for any claim shall not exceed the amount paid (if any) for the specific course or service.

10. Termination of Access

We reserve the right to:

Suspend or terminate your access to the Services at any time, with or without notice, for violations of these Terms or other harmful behavior.
Remove or block users who misuse the platform or disrupt the community.

Upon termination, your right to access the Services immediately ceases.

11. Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Services

Our Services may integrate with third-party platforms such as:

Thinkific (course hosting)
Stripe / PayPal (payment processing)
Zoom (live events)
Email marketing or communication platforms

We are not responsible for the content, privacy practices, or services provided by third parties. Please review their respective terms and policies.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles. Any disputes will be resolved in the competent courts of US Department of Law.

14. Contact Information

For questions about these Terms of Use, please contact:

Dr. Erika Mateus
📧 [email protected]
🌐 https://www.erikamateus.com
📝 Platform: Thinkific